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Refund, cancellation and delivery policy

What you buy

The services on this site are digital. You add money to a prepaid wallet and use it for case alerts, case research and the E-filing assistant. Nothing is shipped.

Delivery

Money added through Razorpay shows in your wallet within a few minutes. If it does not, write to us with the payment reference and we will add it or refund it. A service is delivered on screen or by email as soon as you use it.

Cancellation

There is no plan to cancel. You can stop using the wallet at any time and delete your account from the My cases page.

Refunds

  • If a paid action fails, nothing is taken from your wallet. If something was taken for an action we could not deliver, it is returned to your wallet.
  • Unused money in your wallet can be refunded to the original payment method on request, less any amount already used and the payment provider's charges.
  • If you were charged twice for one payment, the extra amount is refunded in full.
  • Refunds are started within 5 working days of your request and reach your bank or card in 5 to 7 working days after that.

How to ask

Write to adv.rishibhateja@gmail.com from the email you log in with, with the date and amount.

Veganique Technologies Private Limited
<D-4, 2nd floor bk dutt colony lodhi road new delhi>
GSTIN: <07AAKCV2543A1ZL>
Email: adv.rishibhateja@gmail.com
Phone: <+91 9911268258>